# AI connections for your existing tools

Let the AI application see the work in your company. Let's bring together CRM records, email requests and file information where they are needed, then send the result to the tool you use.

Source: https://www.whitegateai.com/en/hizmetler/sistem-entegrasyonu

Name: WhiteGate AI
Language: English / en-US
Website: https://www.whitegateai.com/en
Contact: [info@whitegateai.com](mailto:info@whitegateai.com)

## What does the connection change in daily work?

When a customer request is opened in the CRM, the relevant document, owner and latest correspondence appear in the application. AI prepares a summary from these; the result goes to the right record or person.

First, we identify which record is authoritative, which information will be transferred, and how work will continue if the connection fails.

## Types of systems we connect

We choose which tools to connect based on the selected application's task, rather than their brands. The actual integration options depend on each tool's access and API conditions.

- CRM and ERP systems

- Email, calendar and messaging tools

- Document, file and form sources

- REST APIs, webhooks and databases

- Reporting, dashboard and notification services

## What happens with access issues or errors?

Authentication, access permissions, data field mapping and sensitive information boundaries are part of the setup.

The proposal defines how failed transfers will be detected and who will intervene. Retries, alerts and a manual process are set up where needed.

## Delivery and launch

We verify the connection using real work scenarios and check data fields and permissions. Users know where to see the information produced by the connection and whom to contact if an error occurs.