WhiteGate's Privacy Policy

1. INTRODUCTION

At WhiteGate AI ("WhiteGate", "we"), we value the privacy of your personal data. This Privacy Policy explains what data we collect when you visit our website at whitegate.ai or use our services, how we use that data, and what your rights are.

This policy has been prepared in accordance with our obligations under Turkey's Personal Data Protection Law No. 6698 (KVKK) and the European Union General Data Protection Regulation (GDPR).

2. DATA CONTROLLER

The party responsible for processing your personal data:

Name: WhiteGate AI Authorized Representative: Veysel (Founder) Contact: veysel@whitegateai.com 

3. DATA COLLECTED

When you visit our site or fill out the contact form, the following personal data may be collected:

Contact Form Data Your first and last name, email address, phone number, and the content of your message.

Analytics Data Through Google Analytics: pages you visit, time spent on the site, device and browser type, geographic location (city level), and referral information about how you reached the site. This data is processed in anonymized or pseudonymized form.

Cookies Our site uses session cookies and analytics cookies. For detailed information on cookies, please refer to the "Cookies" section below.

4. PURPOSE OF DATA USE

We use the data we collect for the following purposes:

To respond to your contact requests and communicate with you, to provide information about our services, to improve the performance and user experience of our website, and to fulfill our legal obligations.

5. LEGAL BASIS

We process your data under the following legal bases:

Under KVKK Article 5: necessity for the establishment or performance of a contract, our legitimate interests, and your explicit consent. Under GDPR: performance of a contract (Article 6/1-b), legitimate interests (Article 6/1-f), and explicit consent (Article 6/1-a).

6. COOKIES

Cookies are small text files saved to your device by your browser. The types of cookies we use on our site are as follows:

Essential Cookies: Required for the site to function properly and cannot be disabled.

Analytics Cookies: Used by Google Analytics to help us understand visitor behavior. You may opt out of these cookies through your browser settings or the Google Analytics Opt-out browser add-on.

You can change your cookie preferences through your browser settings at any time. However, disabling certain cookies may affect the functionality of the site.

7. DATA SHARING

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Your data may be shared to a limited extent only in the following situations: with Google LLC (analytics services), with authorized public authorities where required by law, and with technical infrastructure providers necessary for the delivery of our services.

Our third-party service providers are obligated to process your data solely for the specified purpose.

8. DATA RETENTION

Contact form data is retained for a maximum of 3 years following the fulfillment of your request, subject to applicable legal retention periods. Analytics data is subject to Google Analytics' default retention policy. Where required by a legal obligation, data is retained for the period prescribed by the relevant legislation.

9. YOUR RIGHTS

Your rights under KVKK: To learn whether your personal data is being processed, to request information if it is, to learn the purpose of processing and whether it is being used in accordance with that purpose, to know the third parties to whom data is transferred domestically or abroad, to request correction of incomplete or inaccurate data, to request deletion or destruction, to object to outcomes arising from automated processing that are unfavorable to you, and to claim compensation for damages.

Your additional rights under GDPR (if you reside in the EU/EEA): Right of access, right to rectification, right to erasure ("right to be forgotten"), right to restriction of processing, right to data portability, right to object, and right to lodge a complaint with a supervisory authority.

To exercise these rights, you may write to [email address]. We respond to requests within the legally prescribed timeframes (30 days under KVKK, 1 month under GDPR).

10. DATA SECURITY

We take appropriate technical and administrative measures to protect your personal data against unauthorized access, loss, or disclosure. However, we wish to remind you that no data transmission or storage over the internet is 100% secure.

11. CHILDREN'S PRIVACY

Our services are not directed at individuals under the age of 18. If we become aware that we have collected personal data belonging to a user under 18, such data will be deleted immediately.

12. POLICY CHANGES

We may update this policy from time to time. In the event of significant changes, we will publish a notice on our site and revise the "Last Updated" date. Continued use of the site constitutes acceptance of the updated policy.