Privacy Policy

Last updated: 1 January 2025.

We respect your privacy and are committed to protecting your personal information.

This policy explains which data we collect and how we use it during project discussions and service processes.

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Information we collect

We collect only the information needed to carry out conversations, scoping and service delivery.

  • Contact information: name, email, company and project context.
  • Project data: information about processes, tools and needs shared during the call.
  • Technical data: basic device and browser information for site use.
  • Cookies: small files that help remember sessions and preferences.

We do not request sensitive data, passwords or private access keys unless necessary.

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How we use information

We use the data collected to:

  • To manage the call, scope, proposal and delivery process.
  • Improving performance, reliability and user experience.
  • Respond to support requests and questions.
  • To send brief service updates and publication notes if you give permission.

If access to third-party tools is needed, the scope, permissions and data boundaries are clarified in advance.

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Data retention and security

Data in transit is transferred through secure channels.

The infrastructure is hosted with secure cloud providers that have strict access controls.

Only authorized team members can access project information.

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Cookies and analytics

We use minimal, privacy-friendly analytics to understand general usage trends.

You can disable cookies in your browser; core functions will continue to work.

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Third-party services

We may use trusted third-party providers in the following areas:

  • Cloud hosting
  • Analytics services
  • Email delivery services

These services are selected according to relevant data protection standards.

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Your rights

At this stage:

  • You can request a copy of your stored data.
  • You can request deletion of your data.
  • To opt out of non-essential communications.

Contact for requests: privacy@whitegate.studio — we respond within 30 days.

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Data retention period

We retain data only for as long as needed.

After a deletion request, data that is no longer needed is removed within a reasonable period.

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Policy updates

We may update this policy from time to time for new services or legal requirements.

The last updated date indicates the latest version.

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Project call

For privacy or data questions: privacy@whitegate.studio

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